I just received an email from BH where I am being offered the ability to watch the April 12 delayed live stream. I only got the April 9 live stream and as many experienced, due to the rain, the stream was not easy to watch.

I am really pleasantly surprised and appreciative of this gesture to be honest. I was a bit frustrated after the first stream, cause while it was unavoidable and not due to BTS or staff fault that the rain was so disruptive, the stream was expensive, and I couldn't afford to buy a second day. It was a bummer all around.

I would compare it to going to a restaurant for an expensive meal and the electricity went out suddenly. You know it's no one's fault, but you feel like it was a disappointing experience.

So I am really positively surprised at this decision and gesture. It feels like really good service recovery, and an attempt to meet affected Army in the middle. Thank you to whoever thought of offering this option.

Now, I just need to get the delayed stream to work cause it still wasn't showing up correctly when I followed the steps. 😬 Has anyone else gotten the email? and successfully replicated the steps?

EDIT: I just tried it on my laptop and it works! It allows me to watch the delayed live stream for 12 April