i bought the “charm of hope- sweet dreams ver.” from the weverse shop on order to participate in the jhope video call fan event raffle. the item is currently listed under pre-order and weverse says the items should sip sometime after july 11th. the fan event notice also says july 11th, sometime after 6pm kst, the event winners will be announced. the instructions were to purchase the product first, then seperately apply for the raffle under the events page on weverse. i am able to get to the application, but everytime i fill it out with my info, it gives me this code. each box has the correct info and i’m not sure what i have to do in order to submit the application. the info it asks for is your (first and last) name, birthday, phone number, and kakao talk id. is there something i’m missing?